Atlantic Oceanside Hotel FAQs

Atlantic Oceanside Hotel FAQs

What is the hotel’s cancellation / deposit policy?

DEPOSIT POLICY
All Reservations require an advanced credit card deposit equal to the first night’s lodging, processed at the time of booking. All major credit cards are accepted (NOTE: the credit card used at booking does not need to be the same card to be used during your stay), and Visa and Master Card are preferred.

CANCELLATION AND REFUND POLICY
In the event a confirmed reservation must be cancelled or rescheduled, the following policies apply:

HIGH SEASON, HOLIDAYS, SPECIAL EVENTS (May 1 – October 31)

REFUND:
For a cancellation received at least eight (8) days prior to the arrival date, a deposit is refundable, minus a $25 administrative fee.

NO REFUND:
A deposit is non-refundable for a cancellation received seven (7) or fewer days prior to the arrival date.

LOW SEASON, EXCLUDING HOLIDAYS, SPECIAL EVENTS (November 1 – April 30)

A reservation can be cancelled no later than 10am of the arrival date and will not incur a cancellation fee. If a reservation is cancelled after 10am of the arrival date, a one night cancellation fee will be charged.

Have a gift card? While gift cards are welcome and can be applied during your stay (up to and including the full cost of your stay) they are not taken as deposit for a reservation and must instead be reserved with a credit card at time of booking.

Is there a charge for parking?

On-site parking is available for our guests, and there is no charge for using these parking areas during your stay with us. If you will be traveling with a vehicle which doesn’t fit in a standard parking spot, please contact us for details regarding parking accommodations.

Where can I buy a National Park Pass for Acadia National Park?

For your convenience, Acadia National Park Passes available for purchase at the front desk.

In addition, Acadia National Park provides 3 ways to purchase a pass, automated Fee Machines, Purchase and Print online, or In-Person Sales locations.
Automated Fee Machines

Three types of weekly passes (Vehicle, Motorcycle, Individual) may be purchased by credit card from automated fee machines available year round 24 hours a day.

One is located at a pavilion in the parking lot the Hulls Cove Visitor Center.
Another is available inside a gatehouse at the entrance to the Schoodic Institute on the Schoodic Peninsula.
A variety of other annual and lifetime passes can be purchased online or at in-person sales locations listed below.

Online: Purchase and Print

Enjoy the convenience of purchasing your pass before you arrive. Once you have printed your pass, you can head directly to a trailhead or parking lot and leave the printed pass on your dashboard.
Note: Entrance passes must be printed before you arrive at the park, so they can be displayed on your vehicle’s dashboard. If you have a Cadilac Summit Vehicle Reservation, download or screen capture your QR (square confirmation) code to display at the check station. Cell service in Acadia is extremely limited, and you may not be able to retrieve your reservation once in the park.

Acadia Passes
Head to recreation.gov for Acadia-specific passes, permits, and fees; including camping, Cadillac Mountain vehicle reservations, and group climbing.
Note: If arriving by rental car, please select “Rental Vehicle” in the Vehicle Type drop-down menu.
Mobile App: Use the Recreation.gov App to reserve a campsite, buy a Cadillac Summit Vehicle Reservation, or purchase an entrance pass.

National Parks and Federal Lands Passes
Go here to learn more about federal lands passes and to get your own.
In Person Sales Locations

The complete variety of park entrance passes are available for purchase in person at these five park locations:

A fee station along the Park Loop Road at Schooner Head Road (open year round)
Hulls Cove Visitor Center
Blackwoods Campground
Schoodic Woods Campground
Seawall Campground

Acadia entrance passes are also available for purchase in-person at third-party sellers. These locations are not operated by the National Park Service and do not offer federal lands passes.

Jordan Pond Gift Shop
Acadia Regional Chamber of Commerce at Thompson Island
Bar Harbor Chamber of Commerce, Cottage Street
Ellsworth Chamber of Commerce
Mount Desert Chamber of Commerce
Southwest Harbor/Tremont Chamber of Commerce